Trust and information: a consumerist vision of the brazilian-portuguese ecommerce

Authors

  • João Ricardo Bet Viegas Universidade Federal do Rio Grande do Sul

Keywords:

Consumer, Information duty, Ecommerce, Trust relation

Abstract

This study aims to discuss, using the comparative method, whether and, if so, how, information can increase trust in the consumption relationship in the context of ecommerce. To this end, analyse ecommerce under the paradigm of trust and the consumer’s vulnerability in this scenario. Then, reflect on the right to information and on the Brazilian and Portuguese experiences about the subject, identifying what Portuguese options can contribute to the evolution of the matter in Brazil.

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Published

2021-08-31

How to Cite

BET VIEGAS, J. R. Trust and information: a consumerist vision of the brazilian-portuguese ecommerce. Revista do Tribunal Regional Federal da 1ª Região, [S. l.], v. 33, n. 2, p. 81–104, 2021. Disponível em: https://revista.trf1.jus.br/trf1/article/view/321. Acesso em: 3 jul. 2024.